Up to 25K sessions/mo

Up to 150K sessions/mo

Up to 500K sessions/mo

500K+ sessions/mo

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Each plan includes 20 seats free of charge.

Can I try FullStory before I buy?

You sure can – the first 14 days are on us. Once your trial is over you’ll have the option to keep rolling with a monthly subscription.

How easy is it to get FullStory up and running on my site?

Quite easy, actually. As opposed to other event-based solutions, a single script is all that is required to copy and paste into your site. If your engineering team even so much as flinches at the task, we owe you one.

How are Sessions calculated in FullStory?

We define sessions very similarly to Google Analytics. Sessions organize continuous user activity over a given period of time. You can find out your monthly session count in Google Analytics.

What is a 'seat'?

In FullStory, seats are based on the number of individual users on your team who have access — each seat has its own login/password, and shares access to all user sessions. We see FullStory as a team product where differing job roles will want to personalize their product experience, be it product, marketing, support and so forth. Every plan comes with 20 seats free of charge. Additional seats are available in blocks of 10 for $200 per month.

My team uses support ticketing software that FullStory doesn't appear to integrate with. What's up?

We're absolutely looking to help your support team. Send us a note so we can chat about your needs. Alternatively, check out our Developer API for custom integrations.

What's your cancellation policy?

Our goal is to make you happy. You can cancel at any time and won't be billed for subsequent months. No hard feelings.

Have more questions for us?