Partnerships Director, North America

Remote - US

Jobs header image woman 20-35 WFH

This role can be performed remotely anywhere within the United States.

While we are interested in qualified applicants who are permanently eligible to work for any employer in the United States, we are unable to sponsor or take over sponsorship for employment visas at this time.

FullStory is looking for an experienced Partner Director to expand and deepen our network of leading Digital Experience service partnerships across the U.S.  This highly skilled partnership professional will use a mixture of relationship skills, analytical expertise, and collaborative selling to engage in value creation partnerships across the growing Digital Experience Intelligence services landscape.

To further accelerate FullStory’s explosive growth and partner-first strategy, we are rapidly expanding our U.S. ecosystem of U.S.-based agency and services partners who are leading the way in building and optimizing enhanced digital experiences for our mid-market and enterprise clients.  Reporting directly into the head of global partnerships, you will initiate, build & own relationships with a network of targeted regional and often global agency service providers, with a goal of developing joint business opportunities for both FullStory and partner-led value-added services, while expanding client reach and value creation within FullStory clients.

When it's safe, travel will be required 25% of the time.

Day-to-day you’ll :

  • Identify and attract new industry leading solution partners to the FullStory partner network.

  • Act as commercial point of contact and trusted business advisor to a highly-targeted portfolio of U.S. based digital experience, analytics, and eCommerce system integrators/consultancies as well as to their related global agency holding companies (e.g. WPP, Omnicom, Publicis, Dentsu).

  • Build and manage a lead referral pipeline through business development activities, coordinating joint go-to-market efforts between partner teams, marketing, and the FullStory sales team.

  • Leverage strong consultative skills to understand your partners’ business model and growth strategies so that you can identify ways FullStory can help them (and their clients) grow.

  • Proactively support co-sale opportunities with our sought after accounts, develop co-marketing activities for mutual benefit, while providing our solution partners with ongoing product, service, sales and market support.

  • Work closely with the North American sales and sales leadership team as their key solution partner resource, drive forward partner involved sales opportunities, and proactively seek out areas to collaborate and support sales efforts.

We’re looking for someone who:

  • Has 5+ years of channel sales, partner management, account management, or agency sales experience in a client-facing role with a proven track record of achieving lead and/or partner generated revenue targets.

  • Has experience building and influencing relationships with multiple stakeholders at all levels of management (e.g., partners, consultants).

  • Has experience working with or managing a portfolio of digital marketing or digital experience agency relationships.

  • Has experience building and leading new business development initiatives.

It would be amazing if:

  • You have direct experience in a digital analytics-related growing SaaS or service business.

  • You have worked with or for a Big4 Digital organization. (e.g., Accenture Song, Deloitte Digital)

  • You are a fearless networker who enjoys public speaking, operating out of your comfort zone and can be highly adaptable in a growing environment.

  • You are incredibly passionate about improving digital experience, with a desire to be constantly learning and growing as a analytics and Digital Experience professional.

#LI-Remote #LI-CD1

About FullStory

Founded in 2014 on the belief that everyone benefits from a more perfect digital experience, FullStory’s digital experience intelligence (DXI) platform empowers businesses to continuously improve their customer experience across sites and apps. FullStory is backed by world-class investors and has 500+ employees worldwide with offices in Atlanta and London. We are proud to have been named to Forbes’ List of America’s Top Startup Employers, Wealthfront’s Career Launching Companies List, and LinkedIn’s Top US Startups List. We are guided by our values of Empathy, Clarity, Bionics, and Trust, which we embed in our day-to-day work.

How we support you:

FullStorians are committed to building something better—from how we approach our product, to how we care for our customers and each other. Better is only possible when we can bring our full selves to work. Along these lines, we offer:

  • Autonomy and flexibility. From a remote-first work environment and flexible paid time off, to an annual company-wide closure – FullStorians can focus on the moments that matter.

  • Benefits. Take care of the whole you. FullStory offers sponsored benefit packages for US-based FullStorians, and supplemental coverage options for international FullStorians.

  • Learning opportunities. We provide professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy.

  • Productivity support. We provide all FullStorians with a monthly productivity stipend and reimburse remote colleagues for their initial home office set up.

  • Team events. Connect with fellow FullStorians through Employee Resource Group events, Listening & Alignment weeks, and team off-sites.

  • Paid parental leave. FullStorians have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances.

  • Grow your family. We offer a global fertility and family building benefit that encompasses all journeys to growing your family.

  • Bereavement leave. Every family is different; we leave it to you to define who your family is, and support you when you need it most.

  • Miscarriage/Pregnancy loss leave. Whether it is for a FullStorian or their partner – take the time you need.

FullStory is proud to be an equal opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply - we'd love to hear from you!

If you may require reasonable accommodations to participate in our job application or interview process, please contact Requests for accommodations will be treated confidentially.