Free
Professional
Enterprise
Starting at$199mo
  • 25,000 Monthly Sessions
  • 1 Month Retention
  • 20 User Seats
AlwaysFree!
  • 1,000 Monthly Sessions
  • 1 Month Retention
  • 3 User Seats

Enterprise Features

Account Manager
Priority Support
Security Review
Custom Agreement

Included Features

Session Playback
Session Playback
Omnisearch
Omnisearch
Searchies
Searchies
Identify API
Identify API
Custom User Attributes
Custom User Attributes
Rage Clicks
Rage Clicks
Dead Clicks
Dead Clicks
Integrations
Integrations
FullStory TV
FullStory TV
Session Sharing
Session Sharing
Inspect Mode
Inspect Mode
Click Maps
Click Maps
Domain, IP, Geography & User Agent Blocking
Domain, IP, Geography & User Agent Blocking
Error Clicks
Error Clicks
JavaScript Console
JavaScript Console
Go Live
Go Live
Reflection API
Reflection API
Export User CSV
Export User CSV

Extend FullStory Pro with additional feature packs.

Page Insights Pack
From
Available in Pro & Enterprise
+$99mo
Included with Enterprise

Know precisely where your customers are struggling with Click Maps for customer rage events, JavaScript errors, and dead clicks.

Rage Click Maps
Rage Click Maps
Error Click Maps
Error Click Maps
Dead Click Maps
Dead Click Maps

Data Export Pack
From
Available in Pro & Enterprise
+$199mo
Included with Enterprise

Let your analysts discover the raw power of FullStory with a JSON extract of user and page events.

Data Export
Data Export
Data Export API
Data Export API

Frequently Asked Questions

Some of our most common questions are answered below.

Can I try FullStory before I buy?

You sure can — your first 14 days come fully loaded with all our Professional Edition has to offer. Once your trial is over you’ll have the option to keep rolling with a monthly subscription or go Free. Trials are limited to 5,000 monthly sessions.

How do I figure out how many sessions I need?

Unlike individual page views, sessions comprise all of a user’s activity over the course of their visit. You can find your monthly session count in most analytics apps, such as Google Analytics.

What happens to my data after the retention period?

It’s gone. Like, gone gone. Sessions are deleted as they reach the age specified in your subscription plan, so if you need to keep them for longer, please adjust your plan before they expire!

How easy is it to get FullStory up and running on my site?

Quite easy, actually. Most folks can get it running in about ten minutes. As opposed to other event-based solutions, a single script is all that’s required to copy and paste into your site. If your engineering team so much as flinches at the task, we owe you one. If you use Segment or Google Tag Manager, installation is as easy as a single click during on-boarding.

What is a seat?

Seats are occupied by individual users on your team who have access to your FullStory account, each with their own username and password. Every FullStory edition includes a certain number of seats, but Professional and Enterprise teams may purchase extras if needed.

What's your cancellation policy?

Our goal is to make you happy. You can cancel at any time and won't be billed for subsequent months. No hard feelings.