Pent
Free
Professional
Enterprise
from$199

Per month billed
annually
or $299
month to month.

  • 25K monthly sessions
  • 1 month retention
  • 20 teammate seats
alwaysFree
  • 1,000 monthly sessions
  • 1 month retention
  • 3 teammate seats
Higher Volume, Custom PricingRequest a Demo

Enterprise Features

Account manager
Account Manager
Support
Priority Support
Security review
Security Review
Handshake
Custom Agreement

Included Features

Session Replay
Session Replay
Omnisearch
Omnisearch
Searchies
Searchies
Identify API
Identify API
Custom User Attributes
Custom User Attributes
Rage Clicks
Rage Clicks
Dead Clicks
Dead Clicks
Integrations
Integrations
FullStory TV
FullStory TV
Session Sharing
Session Sharing
Inspect Mode
Inspect Mode
Click Maps
Click Maps
Engagement Heatmaps
Engagement Heatmaps
Domain, IP, Geography & User Agent Blocking
Domain, IP, Geography & User Agent Blocking
Error Clicks
Error Clicks
JavaScript Console
JavaScript Console
Go Live
Go Live
Reflection API
Reflection API
Export User CSV
Export User CSV
Rage Click Maps
Rage Click Maps
Error Click Maps
Error Click Maps
Dead Click Maps
Dead Click Maps
Alerts
Alerts

Extend FullStory Pro with additional feature packs.

Dev Tools
From
Available in Pro & Enterprise
+$99mo
Included with Enterprise

Analyze bugs as they occured in the wild, understand what impacts loading speeds, and provide clairvoyant-level customer support to your users.

Rage Click Maps
Search On Performance
Error Click Maps
Network View
Dead Click Maps
Page Speed Metrics

Data Export Pack
From
Available in Pro & Enterprise
+$199mo
Included with Enterprise

Let your analysts discover the raw power of FullStory with a JSON extract of user and page events.

Data Export
Data Export
Data Export API
Data Export API

Frequently Asked Questions

Some of our most common questions are answered below.

Can I try FullStory before I buy?

You sure can — your first 14 days come fully loaded with all our Professional Edition has to offer. Once your trial is over you’ll have the option to keep rolling with a monthly subscription or go Free. Trials are limited to 5,000 monthly sessions.

How do I figure out how many sessions I need?

Unlike individual page views, sessions comprise all of a user’s activity over the course of their visit. You can find your monthly session count in most analytics apps, such as Google Analytics.

What happens to my data after the retention period?

It’s gone. Like, gone gone. Sessions are deleted as they reach the age specified in your subscription plan, so if you need to keep them for longer, please adjust your plan before they expire!

How easy is it to get FullStory up and running on my site?

Quite easy, actually. Most folks can get it running in about ten minutes. As opposed to other event-based solutions, a single script is all that’s required to copy and paste into your site. If your engineering team so much as flinches at the task, we owe you one. If you use Segment or Google Tag Manager, installation is as easy as a single click during on-boarding.

What is a seat?

Seats are occupied by individual users on your team who have access to your FullStory account, each with their own username and password. Every FullStory edition includes a certain number of seats, but Professional and Enterprise teams may purchase extras if needed.

What's your cancellation policy?

Our goal is to make you happy. You can cancel at any time and won't be billed for subsequent months. No hard feelings.