On-Demand Webinar

Product + Customer Support: How to partner together and delight your customers

When it comes to their online experiences, customers’ expectations are always evolving—which means brands’ strategies for meeting (and hopefully exceeding) those expectations have to continually expand, too. 

Staying relevant requires new mindsets and innovative solutions—you need to think ahead, secure brand loyalty, and find ways to gain a competitive advantage. 

Organizations that get cross-functional collaboration right deliver the best digital experiences. 

In this on-demand webinar, experts walk through how rethinking the relationship between Support and Product teams can revolutionize the customer experience and improve organizational efficiency. 

Here’s a sneak peek at some of the things you’ll learn: 

  • 6 challenges and pitfalls of siloed Support and Product teams

  • How to create a healthy product feedback lifecycle

  • A proven framework for building a product liaison program

Download the on-demand session for these tips and many more!