FullStory is uniquely designed to capture the structure of your pages–while allowing private customer data to be blocked at the source. And universally sensitive data, such as passwords, credit card numbers, and Social Security numbers, are automatically excluded on install day and every day.Learn more
Security officers at companies of all sizes have confidently signed off on FullStory. That’s because we build on Google Cloud Platform’s already-massive security investments by adding the utmost consideration for physical, operational, and application security.Learn more
When it comes to performance, we stand by two simple declarations:
Your users have rights, protected by laws such as the GDPR in Europe and the pending CCPA in California. FullStory unequivocably stands behind those rights by offering the in-app tools you need to control and delete your users’ data on demand. Learn more
There’s no other technology that allows you to understand your digital customer experience at the same level of scale—and the same degree of detail—as FullStory. That’s why we hold our customers to the same high standards we hold ourselves.
SaaS products that promise to boost revenue or increase conversions are a dime a dozen; our promise is to help you make your site or app genuinely better for users (and those other things will follow). So if you’re not using FullStory in a purely pro-user way, well, we might need to re-evaluate our relationship. Read our Acceptable Use policy (Don’t worry—no legalese here.)
FullStory includes a robust suite of tools for managing personally identifiable data based on whether your users have consented to having their usage data uploaded to the cloud. With FullStory's FS.Consent API, it's possible to respect consent, even if you don't live in a region where this is mandated by law. Learn more
If you'd like to know more about FullStory’s commitment to responsible, respectful digital experience analytics, contact us. Between our Huggers, Data Privacy Officer, and security experts, we’re bound to have an answer to your question.Contact Us