Insights · 6 min read

5 Common data mistakes and how different personas can help overcome them

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Data is a critical asset for organizations looking to gain a competitive edge. However, many companies still struggle with common mistakes and hurdles that hinder their ability to leverage data effectively. These challenges can range from data quality issues to poor communication between teams. 

This blog post explores some frequent data mistakes organizations make and how different data personas—data leaders, data professionals, and data consumers—can help overcome or alleviate these issues.

Mistake #1: ignoring data quality

One of the most common hurdles in data-driven decision-making is poor data quality. Inaccurate, incomplete, or inconsistent data can lead to flawed insights, misguided strategies, and lost revenue. Unfortunately, sometimes organizations don’t realize the importance of data quality until it’s too late.

How different data personas can help:

  • Data leaders: Data leaders should establish a strong data governance framework that emphasizes data quality from the outset. This involves setting clear standards for data entry, storage, and usage while fostering a culture where data quality is everyone's responsibility.

  • Data professionals: Data professionals play a critical role in implementing data quality checks and validation processes. They should build robust data pipelines that include automated error detection and cleansing mechanisms, ensuring that only high-quality data reaches decision-makers.

  • Data consumers: Data consumers can help by flagging data anomalies or inconsistencies they encounter in reports or dashboards. Their feedback is crucial for continuous improvement, as they are often the first to notice when data quality impacts daily decision-making.

Mistake #2: lack of clear data strategy

Many organizations dive into data projects without a clear data strategy or roadmap. This can result in wasted resources, fragmented efforts, and initiatives that fail to deliver value. Without a strategic approach, data initiatives can become disconnected from business goals.

How different data personas can help:

  • Data leader: Data leaders must define a clear data strategy that aligns with the organization’s overall goals. This involves setting priorities, allocating resources, and establishing metrics for success. They should also communicate this strategy effectively across all levels of the organization.

  • Data professionals: Data professionals need to ensure their work supports the broader strategy. This means collaborating with data leaders to understand strategic goals and tailoring data initiatives—such as data architecture, engineering, and analytics—to deliver actionable insights that align with those goals.  This also means working with business stakeholders ensuring outcomes are good for business objectives.

  • Data consumers: Data consumers should understand the data strategy and how it impacts their roles. By being aware of strategic objectives, they can use data more effectively in their day-to-day tasks, ensuring their actions contribute to the organization's broader goals.

Mistake #3 siloed data and lack of collaboration

Data silos, where different departments or teams can hold and/or utilize data independently, can be a significant barrier to data-driven decision-making. These silos prevent organizations from gaining a holistic view of their operations and limit the potential for cross-functional insights.

How different data personas can help:

  • Data leaders: Data leaders should champion a culture of data sharing and collaboration across the organization. This includes breaking down silos by implementing centralized data platforms and encouraging open communication between teams. Leaders must also address any resistance to change by highlighting the benefits of data transparency.

  • Data professionals: Data professionals can design and maintain systems that enable data integration and accessibility. By creating a unified data architecture that allows for seamless data flow between departments, they help ensure that everyone has access to the data they need.

  • Data consumers: Data consumers should engage with other teams to share insights and data-driven practices. By collaborating across functions, they can uncover new opportunities for optimization and innovation that might not be apparent within their own department.

Mistake #4: Underestimating the importance of data literacy

Data is only as valuable as the ability of people to interpret and use it effectively. Many organizations overlook the importance of data literacy, leading to misinterpretations of data, flawed analyses, and poor decision-making.

How different data personas can help:

  • Data leaders: Data leaders should prioritize data literacy training as part of their overall strategy. This involves investing in education programs, workshops, and resources that empower all employees to understand and use data effectively. They should also encourage a culture where data-driven decision-making is the norm.

  • Data professionals: Data professionals can support data literacy by creating user-friendly tools and visualizations that make complex data accessible to non-technical stakeholders. They should also be available to provide guidance and mentorship to help others understand data concepts and best practices.

  • Data consumers: Data consumers can take responsibility for improving their own data literacy. This could involve participating in training programs, asking questions, and proactively seeking to understand the data they work with. The more literate they are, the more effectively they should be able to contribute to data-driven decision-making.

Mistake #5: Failing to adapt to changing data environments

The data landscape is constantly evolving, with new technologies, tools, and best practices emerging all the time. Organizations that fail to adapt to these changes risk falling behind their competitors.

How different data personas can help:

  • Data leaders: Data leaders should stay informed about the latest trends and innovations in data management, analytics, and governance.  They can also stay abreast of the advancements of AI and possibly how it can integrate into the data work. They should foster an environment that encourages experimentation and agility, allowing the organization to adapt quickly to new opportunities and challenges.

  • Data professionals: Data professionals should continuously update their skills and knowledge to keep pace with industry developments. They need to be proactive in exploring new tools, techniques, and technologies that can enhance their data capabilities.

  • Data consumers: Data consumers should remain open to new ways of using data in their daily work. By staying curious and adaptable, they can better leverage new tools and techniques as they become available, driving continuous work with data in their roles.

Conclusion

Common data mistakes and hurdles can impede an organization’s ability to harness the full potential of its data. However, these challenges can be mitigated or overcome when each data persona—leaders, professionals, and consumers—plays their part effectively. By recognizing these common pitfalls and understanding how different roles can contribute to solving them, organizations can build a more robust, data-driven culture that can thrive in today’s dynamic and evolving world.

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Jordan Morrow ✦ Subject Matter Expert

Data & AI Expert

Jordan Morrow is known as the "Godfather of Data Literacy," having helped pioneer the field by building one of the world's first data literacy programs and driving thought leadership. He is also the founder and CEO of Bodhi Data and currently is the Senior Vice President of Data & AI Transformation for AgileOne. Jordan is a global trailblazer in the world of data literacy and enjoys his time traveling the world, speaking, and/or helping companies. He served as the Chair of the Advisory Board for The Data Literacy Project, has spoken at numerous conferences around the world, and is an active voice in the data and analytics community. He has also helped companies and organizations around the world, including the United Nations, build and understand data literacy.