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Insights

AllInsightsDeep DivesUse CasesUpdatesEngineeringCulture
fs-bash-blog-post-event
Insights • 5 min read
The trust gap in agentic analytics (and how we're closing it)

StoryAI Agents investigate on demand and around the clock, and every conclusion links back to the session replay behind it.

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Cartoon character Meta Muse holding a magnifying glass over a robot icon, with a analytics chart and Meta logo on a green background. Concept image for tracking AI Agent traffic.
Insights, Use Cases • 10 min read
How I track AI agent traffic on our website

How I separate AI referrals, crawlers and agents, then use Fullstory and MCP to see what agents do on our site.

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Cursor-for-Analytics
Insights • 4 min read
How Cursor transformed our analytics & insights operating model

How we turned Cursor into an analytics operating system that pairs warehouse data, live MCP tools, and governed metrics.

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Autonomous-Loops
Insights, Use Cases • 4 min read
A customer built the autonomous loop before we finished pitching it

A support team used Fullstory MCP to find bugs before tickets exist. What a customer built shows where autonomous loops are heading.

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Illustration of a globe with a rising bar chart and an AI chip icon, representing global AI adoption statistics
Insights • 11 min read
58 AI adoption statistics for enterprise leaders

Most organizations already use AI, but far fewer can show that it's paying off. These AI adoption statistics break down who's getting results and why.

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Zero-Context-Switch – evergreen palette
Insights, Use Cases • 4 min read
Zero-context-switch support: Investigating tickets with Claude and MCP

How our support team pairs Fullstory session data with Claude skills to investigate Zendesk tickets and draft replies without switching tabs.

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A cartoon robot holds a magnifying glass and pencil, examining warning icons and documents on a purple-pink gradient background.
Insights • 3 min read
Agent observability in the age of undercover AI shoppers. Game on.

Some AI agents now disguise themselves as human shoppers. Here's why behavioral data still catches them, and why we think the hiding ends in 2027.

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Illustration of a user profile icon surrounded by personalization setting sliders.
Insights • 6 min read
Nearly 3 in 4 enterprises hear customer complaints on AI personalization

Most enterprises get measurable results from AI personalization, but many get customer complaints. See the data on what breaks and how teams find out.

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fs-bash-blog-chris
Insights • 6 min read
What the Houston Oilers taught me about AI

Personal AI agents are changing how people shop and how teams work. Learn why judgment matters more than speed, and what agents need to get it right.

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