Prepare for the FCA Consumer Duty
Understand how your customers behave at every step of their digital consumer journey to provide a consistently excellent standard of service.
Why you need FullStory to keep up with Consumer Duty regulations
FullStory offers automatic, retroactive, and comprehensive session reproduction capabilities so your digital teams can understand and address issues–and demonstrate your historical dedication to improving customer outcomes.
See what customers are experiencing
FullStory’s session replay is built for understanding the customer experience on your site, mobile app, or software.
Jump in at the first sign of trouble
FullStory automatically surfaces signals of user frustration so your team can provide real-time support, like live chat.
Maintain a record of outcomes
Look back at any point in time to see what customers experienced–without any additional tagging or instrumentation.