The behavioral data and analytics platform

The data you need to win customers for life

From understanding customers to optimizing workflows, Fullstory provides the insights you need for personalized experiences and impactful outcomes.

Behavioral data platform

Activate behavioral data at scale

Unlock deeper customer insights

Fullstory Analytics surfaces behaviors across mobile and web experiences to reduce friction, drive conversions and keep customers coming back.

✦ Optimize customer journeys
✦ Identify and resolve experience issues
✦ Unify user journeys across devices

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Improve employee experience

Fullstory Workforce helps you optimize internal tools and and reduce workflow friction for better employee experiences.

✦ Improve employee workflows

✦ Streamline IT support and troubleshooting

✦ Cut unnecessary spend

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Integrate behavioral data into your existing systems

Fullstory Anywhere activates real behavioral data across your tech stack, enabling smarter decisions and more personalized customer experiences.

✦ Analyze data and integrate with your existing stack

✦ Create personalized experiences in real-time

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StoryAI puts powerful insights at your fingertips. No more sifting through complex data. Get clear, actionable recommendations that help you make smarter decisions, faster. Let AI do the heavy lifting so you can focus on what really matters.

Learn more about StoryAI →

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It’s not magic—it’s Fullcapture™

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Make decisions and train AI agents based on exact information, not best guesses.

Fullcapture goes beyond simple autocapture methods to effortlessly collect, translate, and surface critical customer behaviors.

Learn more about Fullcapture

Solve your most complex challenges with precision

Understand customer behavior

Understand customer behavior

Gain insights into customer actions, uncover friction points, and personalize experiences with Fullstory’s behavioral data.

Improve digital experiences

Improve digital experiences

Identify and fix pain points in real time, creating seamless, engaging experiences that keep customers coming back.

Drive intelligent automation

Drive intelligent automation

Use real-time behavioral data and AI to automate personalized content and offers, boosting engagement effortlessly.

Accelerate data-driven decisions

Accelerate data-driven decisions

Make smarter, faster decisions with clear, actionable insights from Fullstory’s behavioral data and AI-driven recommendations.

Chipotle
Chipotle reclaims over 71% of  lost revenue

Chipotle reclaims over 71% of lost revenue

Read their story
Pizzahut
Pizza Hut increases total transactions by 6.5%

Pizza Hut increases total transactions by 6.5%

Read their story
finicity
Finicity increases funnel conversions by 15%

Finicity increases funnel conversions by 15%

Read their story
yankee
YankeeCandle identifies 100+ opportunities across journeys

YankeeCandle identifies 100+ opportunities across journeys

Read their story
vividseats
VividSeats saved 10K conversions per error thanks to faster detection and fixes

VividSeats saved 10K conversions per error thanks to faster detection and fixes

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ServiceTitan
ServiceTitan saved 100+ hours with using Fullstory’s tools

ServiceTitan saved 100+ hours with using Fullstory’s tools

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addison lee
Addison Lee see 80% reduction in booking time

Addison Lee see 80% reduction in booking time

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tbc
TBC increases conversation rate by 145%

TBC increases conversation rate by 145%

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Additional resources

Illustration of growing buildings 0 - a concept of business growth with behavioral analytics tools, highlighting data-driven insights for user optimization.
7 behavior analytics tools for enterprise user insights [2025]

Discover the leading enterprise behavior analytics tools built for scale, precision, and actionable behavioral data—one of which is a clear standout.

Read the blog
Anywhere-Activation-blog
Act the instant your users do: Introducing Fullstory Anywhere: Activation

Fullstory Anywhere: Activation empowers technical solution owners to deliver personalized digital experiences by acting on real-time user behavior.

Read the blog
StoryAI (2)
Powerful AI that’s built in, not bolted on

AI isn’t just an add-on—it’s the future of behavioral data. See how Fullstory’s StoryAI delivers real insights, not just reports.

Read the blog
Background

Behavioral data that means business.

Turn behavioral insights into action with Fullstory Analytics. Identify friction, optimize experiences, and empower teams to make smarter, real-time decisions that drive impact.