2021 eTail Holiday Report

The 5th Annual eTail Holiday Report: Guide to Leveraging Online Shopping, Omnichannel Service, and Personalization for a New Season of Customer Expectations

After a challenging 2020 holiday season, retailers are preparing for another round of holiday shopping in 2021, this time with the hope that normalcy will return to consumer spending and shopping behavior. 

Download this report for actionable tips on:

• What trends are shaping the 2021 holiday retail season

• How retailers can prepare for this year’s holiday shopping season

• How to apply forward-thinking solutions and draw insights from the hard-earned lessons of 2020