Stop guessing why users get stuck. Guide them with behavioral insight.

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Pizza Hut transforms global customer experience with Fullstory

Pizza Hut turned to Fullstory's behavioral data platform, transforming its approach to customer experience and delivering personalized interactions across its diverse global operations.

6.5%increase in total transactions
110Global Markets Served
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6.5%increase in total transactions
110Global Markets Served

JetBlue enhances revenue and efficiency

JetBlue uses Fullstory’s behavioral platform to monitor revenue-impacting feature releases, boost key user flows, and simplify cross-functional troubleshooting.

20%Reduction in payment errors
50%decrease in time to insight on A/B tests
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20%Reduction in payment errors
50%decrease in time to insight on A/B tests

TBC Bank optimizes the customer journey

TBC Bank leverages technology and data to better understand customer behaviour and continuously improve digital journeys.

145%increase in conversion rate
3Xfaster onboarding flow
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145%increase in conversion rate
3Xfaster onboarding flow

Sendoso provides specialized support and innovative new features

Sendoso enhanced both customer support and product development by using Fullstory to understand user behavior and improve responsiveness to customer needs.

140hours saved per year
20-25% of bugs solved
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140hours saved per year
20-25% of bugs solved

Turn insight into in-product action

Guides and Surveys

Surgical guidance at the right moment

Generic tours treat every user the same. Product tours help recover lost conversions by triggering guidance at the moment of friction, while eliminating the need for separate adoption tools and engineering-heavy workflows.

An in-app interface example of onboarding checklists featuring a 'Get Started' widget with a progress bar and itemized user tasks.

Guide progress with precision

Drive faster adoption by leading users through the actions that matter most. Checklists help teams define critical milestones, guide users step by step, and remove onboarding friction so progress actually turns into usage.

An in-app interface example of surveys and NPS featuring a customer experience feedback modal with emoji ratings and a corresponding analytics bar displaying response data.

The “why” behind the “what”

Stop collecting feedback without context. In-app surveys connect every response to real user sessions so you can see exactly what happened before, during, and after. Get quality feedback you can trust and act on immediately.

An in-app interface example showing how banners function as top-bar announcements, displayed here as a full-width webinar notification with a 'Learn more' button

Communicate without spamming users

Deliver high-impact messages without blasting everyone. Banners can be targeted using Fullstory properties, so announcements, updates, and calls to action reach the right users at the right time and actually get noticed.

The most trusted name in behavioral data analytics

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Behavioral data that empowers smarter decisions and sharper direction