Report
Exclusive access: Software findings from the 2025 Benchmark Report

Get the Software-only edition of the 2025 Benchmark Report, plus an all-new Maturity Matrix, to help you find and fix friction faster.
Built on 14B+ digital sessions, the 2025 Benchmark Report reveals what’s really happening in Software today. In this edition, you’ll see:
- Mobile vs. desktop breakouts for key metrics, showing where each channel shines and struggles 
- Year-over-year Software trends highlighting what’s improving, slipping, and here to stay 
- Journey breakdowns that surface moments where users hesitate or leave 
You’ll also get the Software Maturity Matrix, a four-stage view to assess your team’s use of behavioral data and understand typical next steps.