Drive revenue, not reports

Built-in AI agents that help your team make smarter decisions, fix critical issues, and ship improvements faster than ever.

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Focus on decisions, not dashboards

Stop searching, start solving

Stop sorting through tons of individual user sessions. StoryAI automatically analyzes customer behavior and condenses it into clear, actionable takeaways–no manual review required.

→ EXPLORE SUMMARIES

From reactive reports to proactive resolutions

StoryAI acts as your team's proactive agent, automatically surfacing friction points and growth blockers. Every opportunity is prioritized by its impact on conversion, so you know exactly what to fix first to drive the biggest results.

→ EXPLORE OPPORTUNITIES

Insight that already knows your business

Ask StoryAI is your personal digital insight concierge, built right into Fullstory. It anticipates your questions, understands your goals, and delivers clear, trusted answers instantly—no dashboards, no replays, no guesswork.

→ ASK STORYAI

“No more hours of replays.”

“StoryAI’s multi-session Summaries have transformed how we work. No more hours of replays—Fullstory's StoryAI instantly pinpoints where our users struggle, saving us time, improving our decisions, and helping us fix friction to give our customers the best experience possible.”

Manager, IT Digital Operations, JetBlue

Built-in intelligence. Real results.

AI that’s woven in, not tacked on
StoryAI is deeply integrated into Fullstory’s platform and powered by complete behavioral data from Fullcapture. No generic chatbots, no shallow shortcuts.
Smarter insights with full context
While other solutions provide session replay summaries only, StoryAI’s agents proactively surface opportunities to improve in critical areas before big problems arise. It’s more personalized than a one-size-fits-all approach, and helps you find things you didn’t know to look for.
Faster paths to action
Move from confusion to clarity in minutes. StoryAI automatically surfaces the most impactful improvements so you can focus on fixing, not digging.
No code. No setup. Just answers.
Insights generated for you automatically, with no tagging, digging, training, or dashboards to build.
Made for cross-functional teams
From product to support, growth to engineering—StoryAI helps everyone get on the same page, move faster and make smarter decisions.

Frequently asked questions

What kind of AI does Fullstory use?

Fullstory leverages generative AI to elevate decision-making, delivering smart insights rather than just automating tasks. Powered by Google’s Gemini LLM, StoryAI drives features like Summaries, Opportunities, and Ask StoryAI, helping teams uncover meaningful insights with ease.

How is Fullstory protecting my behavioral data?

At Fullstory, data security is a priority. As the first in our industry to achieve ISO 42001 certification, we’re setting the standard for AI built with transparency and accountability. We never collect sensitive data, and with enterprise-grade security (SOC 2, ISO 27001, and ISO 42001), your data stays encrypted and protected at every level.

We believe in AI done right—smart insights, zero risk.

What makes Fullstory’s approach to AI different?

Take a demo of Fullstory. While other platforms bolt on AI features, StoryAI was built to be a true, proactive partner for your team. Customers are moving to Fullstory’s agentic AI offering for two major reasons:

StoryAI agents go beyond AI session replay summaries. These agents automatically surface conversion opportunities and frustration signals as they happen, so your team can be more proactive and fix issues before they impact more customers. It doesn’t just give you a report of the past; it gives you a prioritized list of what to fix for the future.
Other digital analytics solutions are limited to a handful of pre-defined "jobs" (like 'reduce cart abandonment'). They only look for what you tell them to look for, meaning you can still miss critical issues you didn't know you had. StoryAI learns your unique business goals and analyzes all of your customer data to uncover the revenue-driving opportunities and critical friction points you weren't even looking for. Instead of a one-size-fits-all agent, you get a personalized partner that understands your metrics and prioritizes the actions that will drive the biggest impact for your business.

What’s next for Fullstory and StoryAI?

Take a demo of Fullstory. Afterward, you’ll have the option to join an early access cohort or add your name to our interest list to stay informed about new releases.