Know your digital experience.

Free

Easy, powerful digital experience analytics for 14 days at no cost. At the end of your trial, upgrade or opt for a free plan with up to 1,000 sessions/month.

Business

Everything businesses need to understand and improve digital customer experiences.

  • Session Replay

  • OmniSearch

  • User Trends

  • Event Funnels

  • Heatmaps

  • Dev Tools

  • Frustration Signals

Enterprise

Intelligent features for faster insights at incredible scale.

  • Conversions

  • Data Export

  • Segment Alerts

  • SAML Single Sign-on

  • Priority Support Queue, and

  • All features of FullStory 
Business

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ADDITIONAL FEATURES


Free

Analytics & Debugging
  • User Trends
  • Event Funnels
  • Heatmaps
  • Dev Tools
  • Co-browsing
  • Frustration Signals
  • Dashboards

Workflow
  • Session Replay
  • Omnisearch
  • User Segmentation
  • Integrations
  • Session Notes
  • Shareable Session Links
  • Webhooks

Management
  • Exclude Sensitive Data
  • Restrict by IPS, User Agent, or Location
  • Consent API
  • Custom Events
  • FS.Identify API
  • Delete Users

Business

Analytics & Debugging
  • User Trends
  • Event Funnels
  • Heatmaps
  • Dev Tools
  • Co-browsing
  • Frustration Signals
  • Dashboards

Workflow
  • Session Replay
  • Omnisearch
  • User Segmentation
  • Integrations
  • Session Notes
  • Shareable Session Links
  • Webhooks

Management
  • Exclude Sensitive Data
  • Restrict by IPS, User Agent, or Location
  • Consent API
  • Custom Events
  • FS.Identify API
  • Delete Users
*14 day trial

Enterprise

Analytics & Debugging
  • User Trends
  • Event Funnels
  • Heatmaps
  • Dev Tools
  • Co-browsing
  • Frustration Signals
  • Dashboards
  • Conversions
  • Watched Elements

Workflow
  • Session Replay
  • Omnisearch
  • User Segmentation
  • Integrations
  • Session Notes
  • Shareable Session Links
  • Webhooks
  • Alerts
  • Data Export

Management
  • Exclude Sensitive Data
  • Restrict by IPS, User Agent, or Location
  • Consent API
  • Custom Events
  • FS.Identify API
  • Delete Users
  • SAML Single Sign-on
  • Multi-org Management‡
‡Available as an add-on

Frequently Asked Questions

Can I use FullStory and still be compliant with the GDPR or CCPA?

FullStory offers a suite of tools allowing you to honor your users’ data requests and maintain compliance, including user deletion, sensitive data exclusion, consent-based recording, and data export. Learn more about the GDPR and the CCPA.

How does FullStory approach privacy?

User privacy is paramount. FullStory’s technology is uniquely precise in its ability to both exclude sensitive data and mask personal data, so personal information never leaves the client's browser or device. Read about Private by Default and more options for data management.

What happens to my FullStory data after the retention period ends?

Sessions that reach the end of your plan’s specified data retention period are deleted. If you need to keep your data longer than your plan currently allows, contact us.

Does FullStory offer discounts for early-stage startups? How about non-profits?

Yes, and yes. Visit our Startup Scholarship Program for more information, or, if you’re a non-profit, contact us.