Fullstory Workforce
Fullstory WorkforceA clear view of how work actually gets done
Understand how employees use tools to optimize workflows, reduce friction, and boost productivity.
Understand employee experiences
Identify exactly where and why employees struggle across internal tools and digital workflows, so you can remove friction and accelerate progress.
COMING SOON
Prove and improve AI investments
Workflow Intelligence gives you process clarity, so you can quantify AI impact and understand where to lean in or try again.
Deploy agents confidently
Surface where to deploy AI agents and monitor how effectively they're working—grounded in real user behavior, not assumptions.
“Workforce gives us empowerment through transparency."
"It gives me the footprint of what applications are out there. How many are out there? Who’s using them? And the frequency in which they’re using them? Now, I have compelling, objective data to demonstrate the business case behind spend and roadmapping decisions.”
Justin Hauschildt
Director, Enterprise Applications & Delivery Enablement
Build a winning workforce
See beyond logins
Understand which tools employees actually use to cut waste and improve efficiency.
Easy setup, instant insights
Our lightweight browser extension automatically captures tool usage and detects shadow IT—no custom scripts needed.
Visibility without overreach
Gain actionable insights into tool adoption and efficiency while respecting employee privacy.
Frustration-free experiences
Identify friction points and improve how teams interact with their digital tools.
See the impact of Workforce in seconds!
Additional resources
Optimize employee workflows with Fullstory Workforce—eliminate friction, speed up IT fixes, and cut software waste to boost efficiencies.
Enhance customer support with AI-powered insights from Fullstory and Quantiphi—faster resolutions, happier customers, and effortless experiences.
Learn how a global insurer improved remote agent productivity and streamlined workflows with Fullstory Workforce, optimizing their operations and reducing ticket resolution times.
Turn your digital friction into your superpower.
Schedule a demo to see how your team actually uses internal tools to get work done.