Resources / Customer Story

Tango uses Fullstory to boost self-serve efficiency, cutting new user order time to 4.5 mins and SMB sales cycles from 60+ to under 15 days.

Discover how WorldRemit uses Fullstory to accelerate innovation and increase conversions.

Discover how Addison Lee uses Fullstory to improve booking time, accelerate issue resolution, and improve app engagement.

Learn how a global insurer improved remote agent productivity and streamlined workflows with Fullstory Workforce, optimizing their operations and reducing ticket resolution times.

Vivid Seats uses Fullstory to enhance its ticket-buying experience by identifying and resolving critical site errors and improving user behavior tracking.

Discover how ServiceTitan uses Fullstory’s behavioral data to boost user experience, streamline customer support, and drive product innovation.

Discover how MOO uses Fullstory to resolve issues faster, boost conversions, and reduce customer journey drop-offs.

Casumo improved player experience and issue resolution with powerful tools like Session Replay, reducing time to resolution by 87%.

See how this outdoor retail brand increases conversions with customer-centric pathfinding design