Resources / Guides & Reports

Get the Software edition of our Benchmark Report with a bonus Maturity Matrix.

Get the Travel & Hospitality edition of our Benchmark Report with a bonus Maturity Matrix.

Practical use cases for Fin by Intercom

Your Adobe reports tell you what's happening. Fullstory shows you why

Get the food & bev edition of our Benchmark Report with a bonus Maturity Matrix.

Turn frustration signals into decisions and results in 90 days.

Get the gaming edition of our Benchmark Report with a bonus Maturity Matrix to address friction faster.

Get the financial-services-only edition of the 2025 Benchmark Report, plus the Finserv Maturity Matrix.

Get the retail edition of our Benchmark Report with a bonus Maturity Matrix to address friction faster.