Resources / Guides & Reports

Turn frustration signals into decisions and results in 90 days.

Get the gaming edition of our Benchmark Report with a bonus Maturity Matrix to address friction faster.

Get the financial-services-only edition of the 2025 Benchmark Report, plus the Finserv Maturity Matrix.

Get the retail edition of our Benchmark Report with a bonus Maturity Matrix to address friction faster.

Get insights from 14B+ sessions. Learn what drives drop-off, where users engage, and how your industry compares.

Build better solutions and drive true digital transformation and innovation for your client

Get a competitive edge when you leverage behavioral data.

A field guide and workbook to help leaders prioritize and plan how to address the biggest challenges

Bad experiences drive customers away. Discover the main causes of online frustration and how to fix 'em.